Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
What are the differences between the three patches (The Flex, The Kailo,The Element)?What are the differences between the three patches (The Flex, The Kailo,The Element)?
Function – All three patches interact with your body the same way
Lifespan – The Flex is designed to last 1 month, The Kailo is designed to last 1 year, The Element is designed to last a lifetime
Flexibility – The Flex was designed to be super flexible and soft. The Kailo and The Element are flexible and soft, but not as much as The Flex
Shape – The Flex is slightly smaller and has more rounded edges than The Kailo and The Element. The Kailo and The Element are the same in length and width but The Element is a little bit thicker.
Color – The Flex is printed on Tyvek which is white, The Kailo is clear, and The Element comes in Light Gray or Dark Gray
Return Policy – The Flex has a 30 day return policy, The Kailo and Element have a 90 day return policy, the Element has a Lifetime Manufacturer’s Warranty.
Price – The Flex costs $49 for one. The Kailo costs $119 for one. The Element costs $249 for one.
Is this patch too good to be true?
That’s a weird question. We have customers who are so surprised with the patch that they still say, “I can’t believe this is working.” We also have customers that didn’t find relief with the patch. For them, it is too good to be true. But, at least they were able to get their money back. Sadly, pain is complex and there isn’t one thing that works for everyone.
What are the patches made of?
The Flex patch is made of the following things
Polyethylene plastic (Used in plastic products like milk cartons and kitchen utensils)
Raw electrically conductive elements like Copper and Silver
Raw electrically semi-conductive elements like Silicon.
The Kailo patch is made of the following things
PET Plastic (Used in common products like soda bottles and water bottles)
Raw electrically conductive elements like Copper and Silver
Raw electrically semi-conductive elements like Silicon
PVC plastic (Used in common products like wall and floor coverings)
The Element patch is made of the following things
PET Plastic (Used in common products like soda and water bottles)
Raw electrically conductive elements like Copper and Silver
Raw electrically semi-conductive elements like Silicon
TPU Plastic (Used in common products like footwear and fire hoses)
Are there harmful materials in the patches?
What makes the patches work?
The Kailo Technology is made up of elements that are used in electronic applications. Some of them include copper, silver, and silicon. In our patches, microscopic particles of those elements are arranged in a special, patented way that is efficient at absorbing electrical energy. That act of absorption is what makes the patch work. This is the reason you may feel a warming sensation when the patch is in the right place on your body.
How does the patch interact with my nervous system
Our nervous system acts and reacts by sending signals to and from different parts of the body. When you feel pain for any reason, it is because of the messages being sent along the nervous system. When those messages are created and sent, energy is produced and causes electrical reactions. The signals of your nervous system can be influenced by chemicals (like drugs) and by electric fields (like magnets or TENS units). The Kailo technology was initially created to work as an antenna and was accidentally discovered to help reduce the sensation of pain. Because of this, we theorize that the Kailo technology influences the nervous system with electric fields. When people who wear our patches feel a reduction in pain, it is because they have discovered a location on their body where the patch is influencing the electrical reactions that are causing the sensation of pain.
Why does placement matter so much when wearing the patches?
The patch can only work if it is able to influence the nerve that is transmitting the pain signal. The nerve pathways in your body are small and some of them are deep within your body tissues. It is sometimes difficult to get the patch close to the right nerve. Correct placement helps increase the chances of influencing the right nerve.
What happens when I wear the Patches?
When you discover great placement for the patch on your body, your pain will be reduced. Sometimes you may be fortunate enough that your pain is eliminated altogether, sometimes only a portion of your pain will be reduced, and sadly, sometimes you’ll be unable to find a placement that reduces your pain at all.